Skelta is committed to high standards of excellence in customer support

We are committed to high standards of excellence in customer support. Our team of customer support executives is dedicated towards a prompt resolution of customer queries and issues. We provide customizable support solutions; we recognize that your support needs are dependent on several factors that are individual to your organization. We offer support options that you may either select individually or in combination to meet your unique needs.

Our commitment to support the worldwide Skelta customer base is reflected in the extended hours of support that we provide. Support is now available 24x5. With this we are in a position to support our customers in Europe and North America during regular work hours.

Our support options include:

Limited Telephone Support

With limited telephone support, you can choose the number of incidents or incident packs that you would like phone support for during a specified period. Calls in excess of the stated limit will be charged at specified rates. Contact support at: Tel US: +1 678 306 4110, India: +91 (80) 40602600.

Email Support

Email support provides you with assistance via email for the specified service period. We recommend this option if your support needs are not mission critical or if you need exhaustive, well documented support. Forward all your issues to support@skelta.com.

Other Available Support Options

Skelta Knowledge Base

Get answers to all your technical and product related queries at Skelta Knowledge Base. Please visit, http://www.skelta.com/kb for more details.

Skelta Forum

Skelta Forum is an interactive platform for discussing all product related / technical issues. Please visit, http://www.skelta.com/forum for more details.