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Skelta Workflow.NET 2004 has a number of enhancements For Business Userss and application developers. This version has powerful new functionality that can be immediately used by business users. This version also includes a host of technical features to provide developers with more control over their workflow environment.

Business Users – New Features, New Functionality

  1. Role-based views
  2. Customizable choices for tasks
  3. Timers for schedule and control of actions
  4. Interface for simultaneously executing multiple activities
  5. Support for Staggered Escalation Levels
  6. Usability Features in Process Designer
  7. Option to send notification emails in HTML format
  8. Option to set the display name for an action
  9. User-specific display of reports
  10. Option in Report Designer to resume workflow completed with errors
  11. Option to forward an activity from reports
  12. Custom Document View information redirected to an external web page

Technical Features

  1. XCopy deployment of DLLs for zero downtime during upgrades
  2. Class implementing IDBConnectionString Interface
  3. Interface for maintaining status at application level
  4. Interface for getting Action/Workflow status change information from Engine
  5. Class implementing IValidateWFRequest Interface
  6. Support for relative paths
  7. New Process Designer properties
  8. Configuration at workflow engine level to validate the clients executing workflows
  9. New APIs
  10. New global variables
  11. Additions to Activity Control
  12. Additional Properties in Actions.xml
  13. Logger
  14. Variable to access parent/child workflow details
  15. Attribute for exception email in Workflow.NET.Config.xml
  16. Application level code setting in Configuration file
  17. Code Samples as part of installation

Business Users – New Features, New Functionality

1. Role-based views

Feature description
With this powerful feature, administrators can now build role-based views for an action. This feature eliminates the need for most custom actions.

Usage scenario
In an Expense Claim Workflow, expense claims are submitted to the manager for approval. HR Managers are required to apportion approved expenses between recruitment and staff development. Sales Managers are required to apportion approved business development expenses between product lines. With role-based views, separate approval forms can be designed for HR Managers and Sales Managers.

Technical information
A new Resource Action called Work Action has been introduced in this release. User interfaces for work actions can be configured either for a specific role or in general. Where the work action is setup as a general view, the same Activity View for the action is displayed to all users. In a role-based view, users are displayed activity views that are setup for their roles.

2. Customizable choices for tasks

Feature Description
Skelta now allows you to configure more than one submit button for a task. For example, along with the standard options of “Approve” and “Reject” for an approval task, you can now add more buttons.

Usage Scenario
In an Expense Claim Workflow, expenses can be approved, rejected or approved subject to provision of more information. The process administrator can now add a new button called “Conditional Approval” to an approval task.

Technical information
A new Resource Action called Choice Action has been introduced to allow configuration of submit buttons.

3. Timers for schedule and control of actions

Feature Description
This feature allows administrators to set schedules for the execution of another action in a workflow and control the set schedule, i.e., pause, resume or stop the execution of the schedule.

Usage Scenario
A work order management workflow integrates with the organization’s Inventory application to retrieve costs of materials used in the work order. The workflow branches into different processes based on the value of the work order. The process administrator can now specify the time within which a response must be received from the Inventory application. If the response is not received, the administrator can specify whether the action must pause, resume or stop.

Technical Information
Two new Engine Actions – CustomTimerSet and CustomTimerController – allow actions to be scheduled and controlled respectively. The CustomTimerSet action allows a controllable schedule to be set in the workflow for other actions. The CustomTimerController can be used to control this schedule. The control outputs for this action are "Pause", "Resume" and "Stop" that determine the course of the workflow execution.

4. Interface for simultaneously executing multiple activities

Feature Description
The activity list displayed to a user can be configured to allow multiple selections of similar tasks.

Usage Scenario
In a leave administration workflow, the manager sees an activity list of all leave applications waiting for approval as well as other tasks. This list can now be setup to allow the manager to select more than one leave application and approve/reject them as a batch.

Technical information
A new server control – "GroupActionUI" can be used to display the multiple-selection option for the activity list. GroupActionUI can also be loaded through the Activity control by enabling the property EnableGroupUI and setting the GroupByActionType properties. The property GroupByActionType is mandatory for the control.

5. Support for Staggered Escalation Levels

Feature description
Skelta now allows you to specify multiple timeouts of different durations for escalation. This feature enables administrators to define effective and powerful escalation mechanisms.

Usage Scenario
The Customer Support process in a bank requires every customer issue to be resolved within 24 hours. If an issue is not addressed in 24 hours, the issue is escalated to the Manager – Support. If it is not addressed within 2 days of the first escalation, it is further escalated to the Senior Manager.

Technical information
A new escalation level called Recurring Time Interval can be set for all Resource actions using the property “Multiple Time Out Warning”. This can also be used to set a different recurring time out after the first timeout happens.

6. Usability Features in Process Designer

Feature Description
The following enhancements have been made to the Process Designer.

1. Tree View of categories and actions
2. Attributes have been included to set the sort order and the image for a category.

Technical Information
The attributes <category name="Resource Actions" sortorder="1" image="resource.gif"> can be set in Actions.xml to set the category sort order.

7. Option to send notification emails in HTML format

Feature description
Notification emails for resource actions can now be sent in HTML format.



8. Option to set the display name for an action

Feature description
The display name specified for the action in the Actions.xml is displayed in the Activity List under Action Required column instead of the action type.

Usage Scenario
In a Leave Management System, leaves in excess of an employee’s leave balance need to be approved by the employee’s manager as well as the HR Manager. When the HR Manager sees his activity list, he needs to distinguish between approvals required as a Manager and approvals as the HR Manager. Specifying the display name for these two approval actions allows the HR Manager to see the type of approval that is pending for action.

Technical Information
The action property "Action Display Name" can be set for all resource actions.

9. User-specific display of reports

Feature Description
Skelta now allows configuration of reports to display the reports only to specific users and also to show only those reports submitted by specific users.

Usage Scenario
A Leave Management System administered by the company’s HR Manager and an Expense Claims System administered by the company’s Accounts Manager are deployed on Skelta Workflow.NET. Both managers are members of the Process Administrators group. The leave management reports and expense claim reports can now be setup to be displayed to the HR Manager and Accounts Manager respectively. The reports can be setup so that the report can be viewed only by the resource submitting the leave application or the expense claim.

Technical Information
The two new properties available in the reporting control are:

  1. "ReportSpecificToResources" property to show reports specific to resources.
  2. "ReportSpecificToSubmittedByResources" property to show reports specific to “submitted by” resources.

10. Option in Report Designer to resume workflow completed with errors

Feature description
An option is now available in the Report Designer view to resume workflows executed with errors.

11. Option to forward an activity from reports

Feature description
An option is now available to forward an activity from a report.

Technical information
The property "CanForwardActivity" has to be set to "True" to enable forwarding of an activity from a report.

12. Custom Document View information redirected to an external web page

Feature Description
This feature allows custom document view information to be displayed in a separate web page instead of the Activity List.

Usage Scenario
In a Customer Support System, when an issue is assigned to a support executive, the task assignment is displayed in his/her activity list. With this new feature, new page is displayed with information normally displayed in the Custom Document View of the activity list such as the incident number, submitting user name etc.

Technical information
This feature requires the configuration of documentwebviewcontrol class in the workflow configuration file. The configuration setting is <documentwebviewcontrol class="Workflow.NET.RedirectCustomDocument.CustomDocument" assembly="Bin\Workflow.NET.RedirectCustomDocument.dll" param="" />.
The page to which custom document DLLs must post can be configured at design time. The property to be set is “Custom Document View URL". This property is available for all Resource actions. The data posted to the page are application, workflow, executionid, executiondetailsid, activityid. The posted data can be retrieved as Request.Form["activityid"]

Technical Features

1. XCopy deployment of DLLs for zero downtime during upgrades
Skelta now ensures that DLLs are not locked by processes thus allowing them to be replaced without bringing down the system and restarting IIS or Skelta Workflow.NET server.

2. Class implementing IDBConnectionString Interface
This interface can be used to secure the connection string configuration in Workflow.NET configfile <datasource type="sql server" class="" assembly="" param= ""><%CustomData%></datasource>. Custom data can be passed to the interface method by setting the inner text for the datasource node. This enables developers to move connection strings from the configuration file to a DLL for enhanced security.

3. Interface for maintaining status at application level
This new interface can be used to maintain activity level information within the application. Examples of activity level information are addition, update, and forwarding of activities by a user. All these methods are executed in the transaction mode.

The following node has to be set in the WorkflowNET.config file <activitymap class="" assembly="" param= "" />. Workflow level data can be passed to the class through interface property parameter by configuring the node <activitymapparams>SomeData</activitymapparams> under workflow tag.

4. Interface for getting Action/Workflow status change information from Engine
The engine will alert a new interface on changes in the status of Actions or Workflows. There is an optional Application level tag added in the WorkflowNET.config file named "workflowinformation". This tag is used to map the IWorkflowInformation interface implemented class. This interface only provides information and does not involve any transaction. This interface cannot be used to get Workflow Execution Pending status.

5. Class implementing IValidateWFRequest Interface
This interface allows validation of the client request to the engine. Skelta ships with two default validation controls - Workflow.NET.ValidateHttpClientRequest and Workflow.NET.ValidateEncryptedClientRequest. These controls can be configured to validate the web application request against the application configured in WorkflowNET.config file.

6. Support for relative paths
This new feature allows relative paths to be specified in the configuration files instead of absolute paths. Relative paths can be specified for configuration files as well as workflow elements.

7. New Process Designer properties
The following properties have been added to the Process Designer control:

  1. CanImportProcessDefinition: The Import option in Tools can be used only if this property is set to True.
  2. CanExportProcessDefinition: The Export option in Tools can be used only if this property is set to True.

8. Configuration at workflow engine level to validate the clients executing workflows
The workflow engine can now be configured to validate the clients' executing workflows. A list of valid client IPs can be specified in the format <validclientiplist>client IP list</validclientiplist> under the workflowengine tag in WorkflowNET.Config file. Multiple IPs must be separated by ';'.

9. New APIs

  1. APIs for Controlling Actions - Two new APIs have been added for controlling actions.
    • API KillAction, PauseAction and ResumeAction to kill, pause or resume actions (Workflow.NET.Engine.Client class)
    • API to validate the above API - CanKillAction, CanPauseAction and CanResume.
  2. API to Resume Workflows executed with errors – The ResumeWorkflowWithErrors API (Workflow.NET.Engine.Client class) re-executes the action that caused the workflow to fail.
  3. APIs for Workflow.NET.Engine.ActivityContext
    1. API to set alternate resource - SetAlternateResource method
    2. API to update customfieldvalue for an activity - UpdateCustomFieldValue method
    3. API to get customfields for an activity -GetActivityCustomFields method
    4. API to get pending activities for a user -GetPendingActivities method
    5. API to get history for an activity id -GetActivityHistory method
    6. API to forward an activity -ForwardActivity method
  4. Workflow.NET.Config class
    The API GetWorkFlowNames method has been added to get workflow names for an application.

10. New global variables

  1. The following global variables have been introduced for the Approval action.
    • "^"+ CurrentAction.Name +"ApprovingUsers"
    • "^"+ CurrentAction.Name +"RejectingUsers"
    • "^"+ CurrentAction.Name +"ActingUsers"
  2. The following global variable has been introduced for Resource actions:
    "^"+ CurrentAction.Name +"ActingUsers"

11. Additions to Activity Control

  1. Activity List HTML templates can now be modified to display the logged in user. The following place holders have been added for,
    Getting details of the user acting on the activity
    <%#ActivityResourceIdentifier%>
    <%#ActivityResourceName%>
    <%#ActivityResourceEmail%>
    Getting details of the logged in resources for the activity
    <%#ActivityLoggedInResourceIdentifier%>
    <%#ActivityLoggedInResourceName%>
    <%#ActivityLoggedInResourceEmail%>
  2. A new property "DisplayTasksOfAllUsers" in the Activity Control can be used to see the tasks of all users.
  3. A new property "DisplayWorkflowLevelCustomFields" in the Activity Control can be used to display workflow level custom fields.

12. Additional Properties in Actions.xml:
Attributes have been added to hide a property and to set a property as mandatory for an action.

13. Logger
Debug level 3 has been added. This will show only messages that indicate whether the action is executed.

14. Variable to access parent/child workflow details
The variable ChildWFExecutionId+[Workflow action name] has been added to access the workflow execution id of the child in the parent workflow. The workflow details of the parent can be accessed from the child workflow using the variables ParentWorkflowExecutionDetailsId, ParentWorkflowExecutionId, ParentWorkflowApplication. These variables will be accessible in the child only if either of the properties Control child workflow or Wait for child workflow is set to True.

15. Attribute for exception email in Workflow.NET.Config.xml
A new attribute alertsubmittedby has been added to the node <exceptionemail> to send the exception email to the user submitting the request, if the initial workflow request fails.

16. Application level code setting in Configuration file
The Application tag provided in the WorkflowNET.config file has a new attribute named ownerapplicationcode. This attribute can be used to map the application tag provided in the workflow configuration file to a web application code. This attribute can be accessed with the API Config.OwnerApplicationCode.

17. Code Samples as part of installation
The document "Code Samples Using Skelta Workflow.NET 2004 APIs v1.1.PDF"is a comprehensive document with several code samples that comprise a wide range of application scenarios. This document is now provided as part of the Skelta Workflow.NET installation.