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| | | Supreme Being
Group: Forum Members
Last Login: Wednesday, March 05, 2008
Posts: 80, Visits: 277 |
| Hi everyone!
We currently have several machines running skelta.
We have noticed that sometimes our skelta services stop with no apparent reason.
Is there a way for me to find out whats happening? Can I determine this trough API and star them if needed?
Probably it has nothing to do with it but I think when services are running with an administrator account this problem doesn't occur, at least as often .
We have also notice this happening when there is "more work for the engine to do" (but not that much).
Again, these situations (running as administrator and engine load) might have nothing to do with it.
Thanks for your help.
Best regards,
Rui
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| | | Supreme Being
Group: Forum Members
Last Login: Saturday, April 26, 2008
Posts: 128, Visits: 422 |
| Hi,
The latest patch has taken care of a compatibility issue related to engine. Do let us know if you get the same behaviour after applying the latest patch. Please check with support team on the release date for patch.
You can check the application event log to see the reason for failure.
regards,
Moderator |
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| | | Supreme Being
Group: Forum Members
Last Login: Today @ 6:29 AM
Posts: 105, Visits: 556 |
| | Hi Rui, You can use API to find out the Skelta services are running. If not, you can start thru code. You need to use the class “Skelta.FarmManager.ServiceCommonFunction” which comes under Workflow.Net namespace. And you can check the status as below: //Sample Code
if (!ServiceCommonFunction.IsServiceRunning("SkeltaClientService")) { ServiceCommonFunction.StartService("SkeltaClientService"); } //Pass the service name as parameter, which you can find in properties of Skelta services from “Start->ControlPanel->Services”. Hope this information is useful.
Regards, Bineesh E Raghavan |
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| | | Supreme Being
Group: Forum Members
Last Login: Wednesday, March 05, 2008
Posts: 80, Visits: 277 |
| That's very useful, thank you.
Best regards,
Rui |
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| | | Supreme Being
Group: Forum Members
Last Login: Saturday, April 26, 2008
Posts: 128, Visits: 422 |
| Hi Rui,
You could also explore the recovery options for windows service.
Right click on windows service -> Properties -> Recovery Tab (See attached image). You can set auto restart for windows service using this feature.
Regards,
Moderator |
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| | | Supreme Being
Group: Forum Members
Last Login: Wednesday, March 05, 2008
Posts: 80, Visits: 277 |
| Thank you once again.
In this case we had already set the services do recover.
Best regards,
Rui
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